Privacy Policy

1. Information We Collect

We collect the following types of information when you use our services:

Personal Information:

• Name and contact information
• Device information and repair history
• Payment information
• Communication records

Technical Information:

• Device specifications
• Repair diagnostic information
• Service tracking information

2. How We Use Your Information

We use your information for the following purposes:

• Providing repair services
• Processing payments
• Communicating about your repair status
• Improving our services
• Complying with legal obligations

3. Data Protection

We implement appropriate security measures to protect your information:

• Secure storage of personal information
• Limited access to customer data
• Regular security assessments
• Employee confidentiality agreements

4. Data Retention

We retain your information for as long as necessary to:

• Provide our services
• Maintain warranty records
• Comply with legal obligations
• Resolve disputes

5. Your Rights

You have the right to:

• Access your personal information
• Request corrections to your data
• Request deletion of your data
• Opt-out of marketing communications
• File a complaint with relevant authorities

6. Information Sharing

We may share your information with:

• Parts suppliers (device information only)
• Payment processors
• Legal authorities when required

We do not sell your personal information to third parties.

7. Device Data

Regarding data on your device:

• We do not access personal data on your device unless necessary for repair
• We recommend backing up your data before repair
• We are not responsible for data loss during repair

8. Updates to Privacy Policy

We may update this privacy policy periodically. Changes will be posted on our website with the effective date. Continued use of our services after changes constitutes acceptance of the updated policy.